Template for AEON® to review before launch. Replace everything in [square brackets] and have the text checked before the shop takes real orders.
Changed your mind?
You can cancel your order for any reason within 14 days of the day you receive it. Tell us by emailing [contact email address] with your order number, then send the items back within 14 days of telling us.
Condition of returns
Please return items unworn and unwashed, with their tags and packaging. We may reduce a refund if an item has been handled more than needed to check it.
Return costs
[You pay for returning items unless they are faulty or not as described.]
Refunds
We refund the items and your original standard delivery charge within 14 days of receiving them back (or proof that you have sent them), to your original payment method.
Faulty or incorrect items
If an item is faulty, damaged or not as described, email [contact email address]. This does not affect your rights under the Consumer Rights Act 2015.
Returns address
[Returns address]